Data security: Stay informed stay safe

We take cyber security and your privacy very seriously. 

We are vigilant around managing threats and we take all reasonable steps to securely store your personal information. This includes a range of digital and physical security measures. You’ll find details in our privacy policy. 

Stay informed – stay safe

We encourage you to be alert to the many scams used to defraud people. You can learn how to spot a scam and how to protect yourself from them by visiting scamwatch.gov.au  .

Please be wary of suspicious communications received via email, text or phone call. If in doubt, don’t click links or hand over personal information. 

Reputable sources of information and support  

• Find out more about common cyber threats from the Australian Cyber Security Centre  
•  Moneysmart has information on what to do if you’re a victim of identity theft  
• The Office of the Australian Information Commissioner explains what to do if you’re notified of a data breach – and they have a fact sheet for Optus customers  
• If you are a victim of a cyber-crime, you can report it at ReportCyber   
• Victims of crime can apply for a Commonwealth Victims’ Certificate  from the Department of Home Affairs
•  IDCARE can provide tailored support for people impacted by the Optus or Medibank data breaches.​​