The health fund you can trust.

There’s more for members at Defence Health. That means better health, wellness, and lower out-of-pocket expenses for you. Just like family, we’re here for you when you need us.

Treatment on time

Waiting times at public hospitals have doubled on average since 2000 – sometimes stretching to more than a year. 

With our network of more than 500 agreement private hospitals, you can get the treatment you need, when and where you need it. That’s valuable peace of mind and gets you back on the road to recovery sooner.

Network providers add value

Our optical and dental networks give you the choice of even greater benefits and extra savings. 

Choose from a large range of fashionable no-gap frames at our optical network providers.

And take advantage of more affordable, quality dental treatment at our dental network.

Extras members will receive special member prices at a network dentist – with most extras policies covering a no-gap check-up and clean each year. Refer to your product guide for more information.

Private health benefits everyone

The COVID-19 pandemic has proven how critical private health insurance is to the function of our entire health system.

More than two-thirds of all non-emergency surgery in Australia takes place in a private hospital.

And during the pandemic Defence Health has ensured that all members with hospital cover – regardless of their level of cover – are covered for COVID-19 related treatment in a private hospital.

More for families

Everyone can get the care they need to stay well – and the treatment they need when they’re unwell.

  • immediate cover for newborns

  • kids are covered to age 21 – or 25 if they’re studying full-time no lifetime limit on orthodontics benefits

  • a custom-fitted mouthguard each year to protect young teeth (on most extras)

  • no excess for kids if they go to hospital.

Close the gap on out-of-pocket costs

Remember to ask your doctor to use Access Gap if you’re going to hospital. 

When a specialist uses Access Gap you will have no, or a low, out-of-pocket expense for your medical treatment in hospital. In 2019, Access Gap helped us to fully cover 90.5% of all hospital related medical expenses for our members. 

There is no relationship between medical fees and quality. Many excellent specialists charge no gap or a small known gap. You (or your GP) can find one through our Healthshare digital directory.

Health programs

Our health programs target the risk factors for chronic health conditions.

The programs are made available at no cost to eligible members with hospital cover. They help members manage their chronic conditions and improve their health and wellbeing. Visit our website to find out more.

Commitment to the ADF community

ADF families and the Defence community are at the heart of everything we do.

  • exclusive packages for serving families

  • support for ex-serving with Veteran Gold or White Card

  • 10% transition discount for 12 months after leaving the ADF.

Comprehensive ambulance cover

Wherever you travel in Australia, your Defence Health membership gives you comprehensive cover for air, sea or road ambulance services by a state-appointed ambulance provider. No caps, limits or restrictions. No worries.

More affordable cover for under 30s 

We have a range of hospital products that offer a Youth Discount for under 30s. The discount of up to 10% (for people who join before turning 26) can be retained until age 41.

This long-term discount is great news for young people who lock in hospital cover at a lower rate.

Award winning customer service

In the 2019 Roy Morgan Customer Satisfaction Awards, Defence Health was named Major Private Health Insurer of the Year (in the not-for-profit or restricted category).

We don’t hang our hat on awards, but it’s nice to get recognised for the genuine care and concern we have for our members.

Why do premiums increase?

Here is a look at the factors that influence your premium

Premiums are adjusted each year because we’re paying more for health care, and paying for it more often as the population ages. We must take into account the actual costs of that health care.  

Why do premiums rise more than inflation?

The consumer price index (CPI) is an average taken from a basket of goods and services used by Australians. While ‘health’ is included in the basket, the CPI is not an accurate reflection of the rate of rising costs in the health sector.

The health inflation trajectory has not been slowed by COVID-19. Premiums must be adjusted to cover the cost of the hospital, medical and general treatment claims we pay.

Private Health Insurance Rebate

The government recognises the value and efficiency of private health and contributes to most Australians’ premium through the Australian Government Rebate on Private Health Insurance. You can choose to receive the rebate as a lower premium, or as a deduction at tax time.

The percentage of rebate is usually lowered by the health department each year. However, due to the financial impact of COVID-19, the government has maintained the 2019 level of rebate until 31 March 2021.

Lifetime Health Cover

People who take out hospital cover after turning 31 will attract an extra charge on their premium, known as a Lifetime Health Cover loading. If a loading applies, that portion of the premium does not attract the Government Rebate. And once a loading is in place, it is not removed until hospital cover has been held for 10 continuous years. While late-comers pay more for their health insurance, all premiums would be higher without this initiative.

Community rating

Every Australian pays the same price for the same level of private health insurance offered by a health fund. This is called the community rating system and it ensures people are not discriminated against based on their health status, age or claims history. All insurers contribute money to a risk equalisation pool to maintain the integrity of the community rating system. This is an additional cost to the benefit outlays of insurers – but it keeps the private health sector fair and equitable for all.

More for Defence Health members

We cover more no-gap hospital services than the industry average 

You’re our focus – not shareholders or foreign owners

Award-winning customer service keeps more members satisfied with their membership 

Our benefit payments directly support your health care 

Low management expenses – because we’re here for you, not us 

The fund that’s your preferred and trusted health partner