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Our management team
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Major General Gerard Fogarty AO (Ret'd) BBus GradDipMgmt MBA MSS(USA) GAICD Gerard was a serving member of the Australian Army and has extensive strategic leadership experience. He is a Director of Private Healthcare Australia, the Australian Health Service Alliance, the Defence Health Foundation and a member of the Private Health Insurance’s Code of Conduct Committee and the Defence Force Remuneration Tribunal.
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Joanne Kadlecik AssDip BusMgmt Joanne uses her extensive experience in the insurance and business processes outsourcing industry to oversee the daily operations of our organisation. She has managed and led direct contact centres and shared service operations through both growth and transformational change. Prior to joining Defence Health, Joanne was General Manager at Serco, responsible for the operations of the outsourced contact centre of the Australian Tax Office, and before that was the General Manager, Operations for TAL Direct (formerly InsuranceLine).
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Andrew Guerin LLB BEc FGIA FCIS DipFS(FinPlan) Andrew has extensive experience in retail financial services and health insurance in particular, having worked for Defence Health Ltd as Chief Operating Officer between May 2005 and November 2014. The COO position originally incorporated the roles of company secretary, legal and compliance, but these are now separate from the management and development of the day to day business operations. Andrew is a member of the Law Institute of Victoria and a Fellow of Governance Institute of Australia. Andrew is also a director of Rowing Australia Ltd.
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Candice Liew BBM (MKTG) Chief Marketing Officer Candice is an experienced product and marketing leader with more than 12 years of experience in the financial services and health industry. She is passionate about creating customer outcomes that generate value for the customer and the organisation. Candice believes in insight and data-led decision making to deliver compelling propositions and experiences to drive behaviour change. Candice is currently on parental leave. |
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Kelly Dickson AssDip HRM Kelly is passionate about building a high performance values based culture where our people feel motivated to perform at their best and are able deliver great results to our members. Kelly believes HR plays a key role in enabling our people to deliver an exceptional customer experience through giving them the skills, experience and capabilities to be successful in their roles. Kelly has extensive HR experience having performed in various leadership roles in finance and fast moving consumer goods over the past 16 years.
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Tanya Haines AssDip BusMktg GradCertBusMgt CertGovPrac&RiskMgt Tanya is responsible for leading a strong risk and compliance strategy and culture at Defence Health. She joined the organisation in 2014 and most recently held the position of Program manager, overseeing the delivery of strategic projects. Tanya has 25 years experience in the insurance industry, predominantly in health insurance, gained through leadership roles in marketing, product and project management
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Matthew Walsh BCom CA Matt is a business leader with extensive strategy, operations and financial experience. He has the skill to fine-tune daily operating efficiencies, while maintaining the ability to rapidly adapt to changing circumstances. Matt has held CFO roles in the finance, insurance, technology, education, health and logistics industries. |
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Christine Smyth PhD BA BSc (Hons) Christine accelerates company performance through cohesive strategy planning. Her deep data, analytics and management experience has driven sustainable business growth across a variety of industries. Christine is passionate about all elements of strategy from creation to execution, project management and implementation and change management. Christine joined Defence Health in December 2019. |
